Marubeni Citizen-Cincom
Quality and Compliance Policies

MCC Business Conduct Guide Marubeni Group Anti-Corruption Policy

Quality Policy

Marubeni Citizen-Cincom Inc’s core business is to provide sales, parts and technical support to all customers through our distributors and dealers for the Citizen family of Swiss-type and fixed head turning centers.

Marubeni Citizen-Cincom is committed to continual improvement of all our outputs through high quality and technology based on our experience and knowledge. We will strive to meet or exceed both the technical and practical requirements of our valued customers.

We will work to continually improve and monitor our quality management system and objectives.

Quality Objectives

  • Ensure that our company provides our customers with the highest quality product and services that fully satisfy their requirements.
  • Comply with our quality standards, review our output and improve our action.
  • Through learning and in compliance with our education program and monitoring all employees to continually improve their job skills.
  • Instill quality as Marubeni Citizen-Cincom Inc.’s fundamental business principle.
  • Never lose sight that Marubeni Citizen-Cincom Inc.’s ultimate goal is to achieve the complete and absolute satisfaction of our customers.

Commitment to Quality

Marubeni Citizen-Cincom Inc. will maintain and enhance its position as a “Total Quality Company” by continually improving all our work processes to satisfy our clients.