Start Your Career with MCC

Marubeni Citizen-Cincom maintains sales and service offices in New Jersey, California, Illinois and Massachusetts. These offices are responsible for supporting a nationwide network of distributors located throughout the United States, Canada, Mexico and Central America. MCC is best known for their Citizen CINCOM Swiss-type CNC lathes as well as MIYANO fixed headstock lathes.

MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

IT HELPDESK Assistant

1 Job Openings | Allendale, NJ

This is an entry level position that is in-person. Applicants’ primary responsibility would be reporting to the IT Manager. MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Qualifications & Skills

Candidates must possess 3 to 5 years’ experience in the following

Entry level position and customer support role

Provide Helpdesk support such as MS Office Professional applications

Receive user problems in the form of Network Service Request and resolve problems immediately under the observation of IT Management

Assist users in preventing future problems by looking for root causes, correcting them, and providing training

Communicate to IT Management potential problems and or patterns of errors

Provide first level support and escalation of user problems that are both hardware and software related

Document all communication to and from users, including resolution and follow-up notes in a designated documentation style

Answer questions regarding system procedures, system status and downtime

Coordinate and track requests for add/change/delete requests within our ticketing platform

Responsible for maintenance/tracking/check out/in of loaner laptops or other IT equipment. Assume other duties/projects as they arise and be responsive to the needs of the department

Candidate Requirements

Candidate requirements

1-3 years of relevant experience in a customer support role with knowledge of IT Helpdesk basic job duties

Knowledge of Windows and iOS mobile devices

Advanced proficiency in Microsoft Office

Hands-on experience with diagnosing and resolving basic IT technical issues

Experienced in Microsoft Office, especially Excel, and able to create and manage spreadsheets, charts, and reports

Proficient in verbal and written communications in internal and external communications. Primarily emails, phone calls, or video

Ability to work independently and achieve timeframes and objectives

Possess a great and positive attitude and enjoys working in a customer service role that requires problem-solving, empathy, and patience

Automation Control Engineer or Controls Engineer

1 Job Openings | Agawam, MA

Applicants’ primary responsibility would be designing automated systems for CNC machines. This entails using PLC control equipment, motion control equipment, safety control equipment, vision systems, sensors, pneumatics, hydraulics, network communications. These systems help our customers become more efficient and profitable. Entry level to mid-level candidates preferred. MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Design control systems based on mechanical design and intent

Troubleshoot electrical control systems through phone support

Ability to understand CNC controls and integrate external systems

Able to understand pneumatics and hydraulics and know how to control them

Troubleshoot robot, automation, electrical systems and controls issues

Reprogram equipment for engineering changes and improvements

Program new installations of automation, material handling, and robots

Must be able to layout and design electrical controls to NFPA safety standards.

Review risk assessments as part of a team evaluating equipment safety.

Edit and maintain electrical schematics and drawings for existing product using CAD drawing software

Knowledge of typical alarms & how to remedy

Must be able to set up and design control panels for automation

Update program backups for automation

Working with PLC logic and controls

Qualifications & Skills

Candidates possess 2 to 5 years’ experience in the following or equivalent education:

Must have 2D Drawing experience

Understanding of electrical drawings and schematics a must

Knowledge of Servo Control, Hydraulics Systems and Mechanical design.

Experience with PLC Ladder Logic (Allen-Bradley, Mitsubishi, Fanuc, Direct Logic)

Motion and safety controls experience preferred

Must be able to read, interpret and create electrical schematics with CAD type software, AutoCAD or Drawing Software experience preferred

Robotics knowledge or experience is a plus

Must be able to set up and design control panels for automation

Candidate must be self-motivated and able to work with limited supervision.

Must be able to provide customer support and troubleshoot equipment by phone or in person when applicable.

Willing to travel up to 10% for technical support

Proficient in Microsoft Office

High School Diploma or GED a must; some college preferred

Perform other duties as assigned by management.

Work Environment

This is an onsite position with a 35-hour work week

Health Insurance begins on the first day of employment when enrolling

401K with company match of 75% per each $1 contributed up to 6%.

Paid holidays

Paid time off

Senior Mechanical Machine Designer

1 Job Opening | Agawam, MA

Create and maintain mechanical equipment layouts, assembly drawings, bills of materials (BoM), design mechanical components & mechanisms, and create construction documents of designed components (detail drawings). MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Design control systems based on mechanical design and intent

Troubleshoot electrical and control systems through phone support; including alarms

Must be able to set up and design control panels for automation

Must update program backups for automation

Must be able to layout and design electrical controls to NFPA safety standards.

Able to understand pneumatics and hydraulics and know how to control them

Will be reprogramming equipment for engineering changes and improvements

Able to program new installations of automation, material handling, and robots

Working with PLC logic and controls

Will edit and maintain electrical schematics and drawings for existing product using CAD drawing software

Qualifications & Skills

8+ years’ experience in mechanical machine design, preferably with machine tool accessories/equipment.

Able to create detail drawings of parts and assemblies accurately and efficiently for manufacture.

Must have working knowledge and experience with pneumatic and electric actuators.

Prefer experience with Swiss type lathes, Citizen and/or Miyano machines a plus.

Bachelor of Science or Associates is helpful, but not required.

Understanding of manufacturing processes relative to components designed.

Able to specify proper tolerances to achieve desired fits of components.

Able to work with periodic/minimal supervision and guidance.

Able to work effectively both individually and with a team.

Excellent communication skills, verbal and written.

Proficient with SolidWorks 3D design.

Proficient with MS Office Word and Excel.

Mechanical Machine Designer

1 Job Opening | Agawam, MA

Create and maintain mechanical equipment layouts, assembly drawings, bills of materials (BoM), design mechanical components & mechanisms, and create construction documents of designed components (detail drawings). MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Enter component and BoM information into our ERP system.

Communicate with vendors and fabricators for parts sourcing.

Responsible for mechanical assembly and testing of prototypes.

Coordinate build and purchasing activities internally with suppliers.

Create project documentation, including manuals.

Provide technical support to troubleshoot.

Some travel to customer’s facility will be required – 5%.

Qualifications & Skills

4-8+ years’ experience in mechanical machine design is required.

Must possess machine design experience, preferably with machine tool accessories/equipment.

Able to create detail drawings of parts and assemblies accurately and efficiently for manufacture.

Prefer experience with Swiss type lathes, Citizen and/or Miyano machines a plus.

Associates/Bachelor’s degree helpful but not require.

Understanding of manufacturing processes relative to components designed.

Excellent communication skills, both verbal and written.

Able to work with periodic/minimal supervision and guidance.

Able to work effectively both individually and with a team.

Proficient with SolidWorks 3D design.

Proficient with MS Office Word and Excel.

CNC Applications Technician

Agawam, MA | Allendale, NJ | Fountain Valley, CA

Marubeni Citizen-Cincom is one of the largest swiss machine tooling companies in the world. We are looking for candidates to join our Team not just as a member but an integral part of our success and growth. We are constantly told the best part of working for Marubeni Citizen is our staff. We offer a competitive compensation package and opportunities for growth at many levels, plus that opportunity to work with great and talented people. If you are looking for that ideal environment that allows you to be creative, a contributor and successful in your career contact us. Marubeni Citizen-Cincom headquartered in Allendale, NJ and maintains sales and service offices in Massachusetts, California and Illinois. These offices are responsible for supporting a nationwide network of 20 distributors located throughout the United States, Canada, Mexico and South America. MCC is best known for their Citizen CINCOM Swiss-type CNC lathes as well as MIYANO fixed headstock turning centers. MCC also maintains sales and service offices in Massachusetts, California, Illinois and Brazil. We are seeking candidates for the CNC Machine Tools industry. MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Responsible for the part programming of CNC machines, process development, and customer training in an manufacturing environment

Conducting pre-sale activities and reviews including customer visits, machine assessment and recommendations, and part processing recommendations

Programing, set up and training of Citizen and Miyano CNC lathes and CNC vertical or horizontal mills. Setting up CNC programming per customer specifications

Making accurate cost estimates, writing engineering reports, and interpreting plans and specifications

Provide customer support via phone and travel to customer sites

Domestic travel required in the tri state area - up to 80% for MA and CA, 30% for NJ and IL)

Interpreting part prints, plans and specifications

Create time studies and perform first part run off

Align and interface bar feed unit

Occasional travel to Mexico and Canada

Qualifications & Skills

5+ experience with CNC machines; swiss screw machines experience for CNC lathe preferred

Excellent and effective communications skills required

High School or equivalent; some college courses preferred

Occasional international travel – Canada and Mexico

Valid drivers license and passport required.

Citizen & Miyano experience helpful

Knowledge of Microsoft Office required

Electrical Design Technician

Agawam, MA

Marubeni Citizen-Cincom is one of the largest swiss machine tooling companies in the world.  We are looking for candidates to join our Team not just as a member but an integral part of our success and growth.  We are constantly told the best part of working for Marubeni Citizen is our staff.   We offer a competitive compensation package and opportunities for growth at many levels, plus that opportunity to work with great and talented people.  If you are looking for that ideal environment that allows you to be creative, a contributor and successful in your career contact us. Working in CNC automated environment, duties include electrical and network debug, program robot controllers. From design, robot simulation, commissioning to debug, installation and support. MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Assist in field start-up and customer training when necessary.

Oversee robot programming activities of all active projects.

Work on Robot drawings and configurations.

Perform offline teaching for robotic cells in preparation for prototype programming.

Develop Operator Training Program for production operators.

Maintain documentation and programming of robotic systems.

Implement procedures for programming, debugging and preparation of robot programs to junior staff.

Execute processes for configuration of robot I/O, interface applications and program calls.

Support technical team members with required robotic support and training services.

Coordinate with other technical teams in designing and development of structures for robot programs.

Assist in development and control of program structures during all stages of job progress.

Participate in preparation and maintenance of robot drawings and related configurations.

Qualifications & Skills

Qualified candidates must be willing to travel in US up to 35%.

Proficient in AutoCAD and MS Office applications

Excellent written and oral communication skills

Experience in programming industrial robots with manufactures as examples: Fanuc, Mitsubishi, etc

Knowledge and understanding of mechanical, pneumatic and hydraulic design drawings

Knowledge of Robotic Automation is important

Knowledge of robotics and industrial robot programming useful

Valid driver’s license required

Experience as Robotic Programmer

CNC Service Technician

Agawam, MA | Allendale, NJ | Fountain Valley, CA | Elk Grove Village, IL

Marubeni Citizen-Cincom is one of the largest swiss machine tooling companies in the world.  We are looking for candidates to join our Team not just as a member but an integral part of our success and growth.  We are constantly told the best part of working for Marubeni Citizen is our staff.   We offer a competitive compensation package and opportunities for growth at many levels, plus that opportunity to work with great and talented people.  If you are looking for that ideal environment that allows you to be creative, a contributor and successful in your career contact us. Seeking qualified individual to install, maintain and troubleshoot CNC machines for OEM. MCC is an Equal Opportunity Employer. Drug testing and pre-employment background check required.

Job Responsibilities

Install, maintain, trouble shoot, and do repairs on CNC Machines (Citizen & Miyano helpful)

Assist in field start-up and customer training when necessary.

Replace ball screws, motors and cartridge spindles

Use ladder and diagnostic functions on all controls

Phone support for troubleshooting; daily and heavy at times

Perform first part run off; ensuring machine acceptance

Domestic travel and international travel required (Mexico and Canada)

Align and interface the barfeed unit

Align and adjust tools

Repair spindle bearings

Qualifications & Skills

Domestic and occasional international (Canada, Mexico)

3-6 years experience in CNC machine tooling

1-4 years Swiss experience helpful

Ability to troubleshoot mechanical and electrical systems, read ladder diagrams and control diagnostics

Electrical, mechanical and automation experience

Interact professionally with customers by phone and in person

Excellent verbal and written communications skills

Valid driver’s license and passport

Proficient in geometry

Knowledge of Microsoft Office

Ability to work independently

Demonstrate initiative