The safety of our employees, customers, families and visitors remains Marubeni Citizen-Cincom's overriding priority. As the coronavirus disease 2019 (COVID-19) outbreak continues to evolve and spreads globally, Marubeni Citizen-Cincom is monitoring the situation closely and will periodically update company policy based on current recommendations from the Centers for Disease Control (CDC) and all local, state and federal regulations. At this time, most regulations are restricted to essential businesses. MCC is following CDC guidelines for social distancing and we ask all customers to do the same. Most of our offices and staff are working from home and visiting our offices only as needed. We are executing service as needed in MCC offices, and all of our Distributor Network is doing the same. Our parts department is operating and shipping parts as required.
Please contact your local dealer (go to the DISTRIBUTOR tab for contact info) or MCC for service requests servicedept@mctz.com.
We are supporting your "essential business" and know together we can do all the things needed to keep MCC staff and your staff safe!
* Follow CDC guidelines
* Keep a 6' distance from others during a customer visit
* No face-to-face communication